Orders & Shipping

1. How long does it take to process my order?
Each item is made to order. Processing typically takes 2–7 business days before shipping.

2. What are the shipping times and costs?
Shipping times vary depending on the destination:

• Domestic: 3–7 business days

• International: 7–21 business days
  Shipping costs are calculated at checkout based on your location and the product's weight.

3. Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email.

Products & Customization

4. What kind of products do you offer?
We offer a wide range of products including apparel, accessories, home décor, and more—all customizable and printed on demand.

5. Can I request a custom design?
Yes! If you have a specific design in mind, contact us at [your email/contact form link], and we’ll see how we can help.

Returns & Refunds

6. What is your return policy?
As all products are made to order, returns are only accepted for defective or damaged items. Please contact us within 14 days of receiving your order for assistance.

7. How do I request a refund or replacement?
Use the contact form with your order number and a photo of the issue. We’ll review your request and get back to you promptly.

Payment & Security

8. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods offered at checkout.

9. Is my payment information secure?
Yes, we use Squarespace’s secure payment processing to ensure your information is protected.

Contact Us

10. How can I get in touch with customer support?
You can reach us through our contact form. We aim to respond within 24 hours.